How Billfeeds Helped Integrated Switchgear & Systems Streamline Invoice Processing

Integrated Switchgear & Systems (ISAS), an Australian-based company providing electrical engineering and switchgear solutions, has long been committed to delivering high-quality, efficient services to its clients. With a growing customer base and a high volume of supplier invoices, ISAS needed a smarter way to manage its administrative workload and improve operational efficiency.

By late 2022, it became clear that the manual, paper-based process for handling supplier invoices was no longer sustainable. “Managing supplier invoices manually was time-consuming and inefficient,” said Jodie Connell from ISAS. “We needed a solution that could streamline the process, automate repetitive tasks, and significantly reduce the workload on our team.”

The Challenges Before Billfeeds

Handling a large number of supplier invoices manually presented several challenges for ISAS. The process required multiple staff members and consumed a substantial amount of time, often resulting in delays, duplication, and potential errors. Tracking outstanding invoices was also difficult, creating bottlenecks and reducing visibility into financial workflows.

“With our growing workload, it was becoming increasingly hard to stay on top of invoices,” Jodie explained. “We needed a system that could not only automate data entry but also provide better visibility of what had been received and processed.”

The Decision to Implement Billfeeds

In December 2022, ISAS decided to implement Billfeeds to automate supplier invoice processing. After reviewing several options, Billfeeds stood out for its user-friendly design, strong integration with Advanced Business Manager (ABM), and its proven ability to streamline financial operations.

“Implementing Billfeeds was easy,” said Jodie. “The support we received throughout the process was brilliant. We had a really good relationship with the ABM team, and they were very helpful from setup to training.”

The new system brought immediate benefits – automating invoice entry, improving accuracy, and reducing manual handling. The ability to view invoices in real time also gave the team better control over tracking and follow-ups, ensuring nothing was missed.

The Results

Since adopting Billfeeds, ISAS has achieved a significant increase in efficiency and productivity. The number of staff required for invoice processing has been reduced, freeing up team members to focus on more critical and value-driven tasks. Processing times have been cut dramatically, improving both cash flow management and operational oversight.

“It has certainly cut a lot of processing time,” Jodie shared. “Everyone has picked it up really easily, and they’ve found it to be a much more efficient way to work. It’s an easy system to use once you’re shown how, and the team really enjoys the simplicity and effectiveness of Billfeeds.”

Looking Ahead

By integrating Billfeeds, ISAS has transformed its invoice management process – eliminating manual inefficiencies, reducing administrative overhead, and gaining better visibility into its operations. This automation allows the team to continue focusing on what matters most: delivering high-quality electrical solutions with precision and reliability.

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